Paris, France
+33 1 87 20 20 75



Customer: any professional or capable natural person within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these general conditions.

Services : provides Customers :

Content: All the elements constituting the information present on the Site, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information (s)” which correspond to all of the personal data likely to be held by for your account management, customer relationship management and for analysis and statistics.

User: Internet user connecting, using the aforementioned site.

Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n ° 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulations (GDPR: n ° 2016-679)

1. Presentation of the website.

Under article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed identity of the various parties involved in its implementation and monitoring:

Owner: GOLDEN TRANSPORTS SERVICES, domiciled at 9 Avenue Aristide Briand 93190 – Livry-Gargan – France.

Capital of € 10,000.00, SIRET number: 82894928900023.

Publication manager: Golden Transports Services team.

The publication manager is naturel person or a legal person.

Webmaster : Equipe Golden Transports Services.

Host : Namecheap Europe.

Data protection officer: Golden Transports Services team.

2. General conditions of use of the site and the services offered.

The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Customer may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the Site.

Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, site users are therefore invited to consult them on a regular basis.

This website is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by Golden Transport Services, which will then endeavor to communicate to users before the dates and times of the intervention. The website is updated regularly by responsible Golden Transport Services. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to read them.

3. Description of services provided.

The purpose of the website is to provide information concerning all of the company’s activities. golden transports services strives to provide the site with as accurate information as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether it be its own fault or that of the third-party partners who provide it with this information.

All the information indicated on the site is given for information only, and is subject to change. Furthermore, the information on the site is not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damage linked to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing any virus and with an updated latest generation browser. The site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n ° 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of his service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for the purposes of maintenance, improvement of its infrastructure, failure of its infrastructure or if the Services and Services generate deemed traffic. unnatural.

Golden Transport Services and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeits.

Golden Transport Services owns the intellectual property rights and holds the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited without the prior written authorization of: Golden Transport Services.

Any unauthorized exploitation of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitation of liability.

the company Golden Transports Services acts as the publisher of the site. is responsible for the quality and veracity of the Content it publishes.

Golden transports services cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the website and resulting either from the use of equipment that does not meet the specifications indicated in point 4, either the appearance of a bug or an incompatibility.

Golden Transport Services cannot also be held liable for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the site Interactive spaces (possibility to ask questions in the contact space) are available to users. The company Golden Transports Services reserves the right to delete, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. If necessary, Golden transport services also reserves the right to challenge the user’s civil and / or criminal liability, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used (text, photography…).

7. Personal data management, privacy policy RGPD

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulations on Data Protection (RGPD: n ° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected as part of the creation of the User’s personal account and their navigation on the Site, the person responsible for processing Personal Data is: the Golden Transport team. Golden transport services undertakes to comply with the framework of legal provisions in force. In particular, it is up to the Customer to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments consistent with reality. Whenever the company Golden Transport Services processes Personal Data, Golden Transports Services takes all reasonable measures to ensure the accuracy and relevance of Personal Data with regard to the purposes for which the company Golden Transports Services processes it.

7.2 Purpose of the data collected may process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services and services ordered by the user: data for connection and use of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking …): computer equipment used for browsing, IP address, password (hash)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on email address
  • to carry out communication campaigns (sms, email): telephone number, email address does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of have the following rights:

right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of user data right to block or erase personal user data (article 17 of GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or conservation is prohibited

right to withdraw consent at any time (article 13-2c RGPD)

right to limit the processing of User data (article 18 RGPD)

right to object to the processing of User data (article 21 RGPD)

right to the portability of the data that the Users will have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 RGPD)

right to define the fate of User data after their death and to choose to whom must communicate (or not) its data to a third party whom they have previously designated

As soon as becomes aware of the death of a User and in the absence of instructions from him, undertakes to destroy his data, unless their conservation is necessary for probative purposes or to meet a legal obligation.

If the User wishes to know how uses his Personal Data, ask to rectify them or oppose their processing, the User can contact in writing at the address of the company Golden Transport Services.

In this case, the User must indicate the Personal Data that he would like to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations which are imposed on by law, in particular with regard to the conservation or archiving of documents. Finally, Users of can file a complaint with the supervisory authorities, and in particular the CNIL (

7.4 Non-disclosure of personal data refrains from processing, hosting or transferring the Information collected from its Customers to a country outside the European Union or recognized as “unsuitable” by the European Commission without informing it the client first. However, remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulations (RGPD: n ° 2016-679 ). undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of, the latter must promptly inform the Customer and communicate the measures corrections made. Furthermore does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of the Users of are mainly the agents of our customer service.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the redemption of and its rights would allow the transmission of said information to the prospective purchaser who would in turn be held under the same obligation to store and modify the data to the user of the site


To ensure the security and confidentiality of Personal Data and Personal Health Data, uses networks protected by standard devices such as firewalls, pseudonymization, encryption and word password.

When processing Personal Data, takes all reasonable measures to protect them from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links “cookies” and internet tags

The site contains a number of hypertext links to other sites, set up with the authorization of However, does not have the possibility of verifying the content of the sites thus visited, and will not therefore assume any responsibility for this fact.

Unless you decide to deactivate cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. « COOKIES »

A “cookie” is a small information file sent to the User’s browser and saved in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies in no case risk damaging the User’s terminal. may process information from the User concerning his visit to the Site, such as the pages viewed, the searches carried out. This information allows to improve the content of the Site and the navigation of the User.

Cookies facilitate navigation and / or the provision of services offered by the Site, the User can configure his browser so that he can decide whether or not to accept them so that Cookies are saved in the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him punctually, before a Cookie is likely to be saved in his terminal. informs the User that, in this case, the functionalities of their browser software may not be available.

If the User refuses to save Cookies in his terminal or browser, or if the User deletes those that are registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when or one of its providers cannot recognize, for the purposes of technical compatibility, the type of browser used by the terminal, the language settings and display or the country from which the terminal appears to be connected to the Internet.

If necessary, declines any responsibility for the consequences linked to the degraded functioning of the Site and the services possibly offered by, resulting (i) from the refusal of Cookies by the User (ii) the impossibility for to save or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify his wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. may also use the services of external providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site or in his mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent, by continuing to browse the Website or the mobile application of At any time, the User can nevertheless withdraw his consent to depositing this type of cookies.

9.2. (“TAGS”) INTERNET may occasionally use Internet beacons (also called “tags”, or action tags, one-pixel GIF, transparent GIF, invisible GIF and GIF one by one) and deploy them by l through a specialist web analytics partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages thereof.

This technology allows to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the use of this Site by the User.

The external service provider may possibly collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of, and provide other services relating to the use of it and the Internet.

10. Applicable law and attribution of jurisdiction.

Any dispute in connection with the use of the site is subject to French law. Apart from cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of France.





Golden Transports Services intervenes to solve your delivery, transport and logistics needs with the exception of those that could jeopardize the safety of the rolling staff (general conditions of transport, ministerial decision of January 18, 1971, OJ of January 20, 1971). The sender formally accepts, by the very fact of the delivery of the shipment, the following conditions to which transport operations are subject. The carrier’s liability is determined by article 103 of the commercial code.
These General Conditions of Sale (so-called “GTC”) apply without restriction or reservation to any purchase of the following services:

• Transport, logistics,

as offered by Golden Transports Services to professional or non-professional customers (“Customers or the Customer”) on the site They cannot in any case be modified by contrary stipulations carried by a customer on the purchase order, the transport documents or in its general conditions of purchase.

Unless proven otherwise, the data recorded in the Golden Transports Services computer system constitutes proof of all transactions concluded with the Client.
The contact details for Golden Transport Services are as follows:

Share capital of 10 000€
Registered at RCS of Bobigny, under the number 828949289
9, Avenue Aristide Briand – 93190 Livry-Gargan
Mail :
Téléphone : 07 71 32 25 48


The prices are established on the basis of information provided by the client, taking into account in particular the services to be performed, the handling, the nature, the weight and the volume of the goods to be transported.

In case of refusal of the goods by the recipient, of absence, as in the event of failure of the recipient for any reason whatsoever, all the initial and additional costs due and incurred by GOLDEN TRANSPORTS SERVICES will remain the responsibility of the donor. orders.

The prices are expressed in Euros, HT and TTC.

These prices are closed and cannot be revised during their period of validity, but Golden Transports Services reserves the right, outside the period of validity, to modify the prices at any time.

The prices do not include the additional costs of processing, shipping, delivery and handling, which are invoiced in addition, under the conditions indicated on the estimate (subject to …) and calculated before the confirmation of the service. .

An invoice is established by Golden Transports Services and delivered to the Customer following the provision of the Services ordered.


The price indicated on the quote is paid by secure payment, in the following ways:

• Payment by bank transfer to the bank account of Golden Transports Services (whose contact details are provided to the Customer)
• Or by check

The price is also payable in cash, in full on the day of provision of the Services, intervening under the conditions defined in the article “Provision of Services” and as indicated on the invoice given to the client.

Payments made by the Customer will only be considered final after effective collection of the amounts due, by Golden Transports Services.
Golden Transports Services reserves the right to refuse any service from a Customer with whom there is a dispute over payment for a previous service.
On the other hand, in the event of late payment at the fixed term, unless requested and granted delay, any failure to pay by the fixed deadline automatically entails, after formal notice, the payment of late penalties. due will bear interest ipso jure and without the need for formal notice at the rate of 18% per year (1.5% per month of delay) and 40 € flat-rate recovery costs, without this clause adversely affecting the due in accordance with article 1223 of the civil code.


These limits apply to all of the services of Golden Transports Services, whether they are provided as a carrier, agent, charterer, charterer, handler, custodian, our liability is strictly limited:

In accordance with the standard transport contract published in the Official Journal of May 7, 1988, Golden Transports Services’ liability is strictly limited to 23 € euros per kilo, with a maximum of 750 € euros per package or unit of loading, whatever its weight. , value, volume or dimensions.

If the risk incurred is greater than this amount, the customer is obliged to notify Golden Transports Services. It is then up to him to take out AD valorem insurance at his own expense and under his sole responsibility. For any other justified damage and in particular for delay, the compensation cannot exceed the transport price

Pricing is based on the above limitations.

Whatever the cause, Golden Transports Services cannot be held liable for compensation for immaterial or indirect damage.


The customer acknowledges that the cause of his engagement is only the transport of the goods delivered, from their pick-up point to their delivery point, so he acknowledges that the times announced are for information only and do not derogate from the times provided by the standard contracts in force in the Inland Transport Orientation Law of December 30, 1982, only contractual deadlines. In addition, the delivery times requested by the customer will be indicative and must comply with the regulations on driving times and road safety rules, in accordance with the Decree of 07.23.1992 introduced in the Penal Code and the Code of the road.


Any complaint is possible provided that the transport price has been paid. Under penalty of being inadmissible as of right, complaints must be reported, whatever the cause or nature, within 3 days by extrajudicial act or by registered letter to the registered office accompanied by the proof of the damage suffered. The ordering customer will bear the consequences whatever they are, resulting from erroneous, incomplete or inapplicable statements or documents or supplied late.
In the event of a dispute of any kind whatsoever, even in the event of a call in warranty or a plurality of defendants, jurisdiction is assigned to the Paris Commercial Court, which is solely competent to hear any claim under these conditions. may be invoked.


The device results from the application of law n ° 95-96 of 02/01/195 (article 24) modified by law n ° 2006-10 of 05-01-06: “that it is provided for in the contract or no, whether there is a contract or not, the transporter has an inescapable right to revise the price of his service with regard to the share of fuel. ”